Role
Senior/ Lead Service Designer
Salary
Senior £60-70k / Lead £70-85k
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About Unboxed
Unboxed are a London based digital service design and development agency with 16 years of experience in creating great digital services in both the public and private sector. Their delivery approach is strongly based on Agile principles. They work in multidisciplinary teams, collaborating all the way from initial user research and customer engagement through to building fully functioning digital services. They believe in openness, transparency and honest communication, encouraging collaboration and learning from each other.
About the role
Unboxed are looking for a talented and confident Senior Service Designer to join us and grow our team. Some of the key activities within this role include:
- Support the delivery of complex service design and development projects
- Work within multi-disciplinary teams to design, prototype and build cutting-edge propositions
- Lead user-centred research and co-design activities
- Facilitate workshops and design sprints to rapidly design, test, and iterate prototypes
- Oversee design iterations from low-fidelity sketches, through wireframes to high fidelity visual designs
- Work with developers to ensure consistent, high-quality design standards are adopted throughout the service
- Provide support and direction to less experienced team members
- Contribute to designing frameworks and approaches for Unboxed
- Collaborate with senior stakeholder groups to successfully influence long-lasting change
- Contribute to new business activity
- Take an active interest in the design discipline and regularly share the subject with the broader team and community
Benefits
- 25 holiday days per year, on top of the bank holiday allowance
- 10 "Innovation Days" per year to explore your own ideas
- Holiday flexibility and loyalty bonus benefits
- Maternity and Shared Parental Leave policies
- A company-wide peer-to-peer mentoring programme
- A generous conference budget
- Salary reviews twice a year
- Flexible working hours and location
- An informal culture of growth
- Monthly "Linkers and Thinkers" idea-exploring lunches
